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News
- A change to notifying us about COVID-19 cases in regulated services
- Action required for services currently voluntary suspended
- Action required to keep your provider listing in our website directory
- Advice for providers on care home visits
- An open letter from our Chief Inspector in response to the inquests at Brithdir Care Home
- An update about our childcare and play improvement project
- An update on ratings for care homes and domiciliary support services
- Annual Return 2023 – guidance for providers
- Apply to be a member of the Care Inspectorate Wales National Advisory Board
- Bridgend County Borough Council Children’s Services evaluation report has been published
- CIW and Estyn joint inspections for non-maintained settings
- CIW and Estyn resume joint Inspections from the end of January 2022
- COVID 19: Our approach to recovery
- Calling all adult and children’s services! Getting ready for ratings – tell us what you think
- Calling all adults and children’s services - your Annual Return window is now open
- Calling all childcare and play providers - your Self Assessment of Service Statement (SASS) window is now open
- Cardiff Youth Offending Service rated ‘inadequate’ during joint inspection
- Care planning for children and young people subject to the Public Law Outline pre-proceedings in Conwy County Borough Council
- Care planning for children and young people subject to the Public Law Outline pre-proceedings in Neath Port Talbot
- Care planning for children and young people subject to the Public Law Outline pre-proceedings in Rhondda Cynon Taf
- Care planning for children and young people subject to the Public Law Outline pre-proceedings in Torfaen
- Celebrating one year of our Data Tool
- Ceredigion County Council’s social services evaluation report has been published
- Challenges for childcare and play settings
- Changes to the way we process Disclosure and Barring Service (DBS) Identity Verification (IDV) checks
- Childcare and play online – suspended services
- Christmas card and poem competition 2020
- Christmas card and poem competition 2021
- Christmas card competition 2022
- Christmas card competition 2022 winners
- Christmas card competition 2023
- Christmas opening hours
- Christmas opening hours
- Christmas opening hours
- Christmas opening hours
- Copies of last year’s Annual Return are now available on our website
- Coronavirus (COVID-19) information for our childcare and play providers
- Coronavirus (COVID-19) information for our registered care providers
- Coronavirus (COVID-19): Our approach to Registration and Variation applications
- Coronavirus (COVID-19): Registration and variations for childcare and play services
- Coronavirus COVID-19: Shared reflections ahead of the winter period
- Cyber security training available for social care sector
- Cyngor Gwynedd adult services evaluation report has been published
- Deprivation of Liberty Safeguards (DoLS) annual monitoring report 2020-21
- Deprivation of Liberty Safeguards (DoLS) annual monitoring report 2022-23
- Deprivation of Liberty Safeguards: Annual Monitoring Report for Health and Social Care 2018-19
- Deprivation of Liberty notification requirements for children’s care homes
- Don’t miss out on getting your flu and COVID-19 vaccines this autumn
- Dr Ruth Hussey to continue her role as Chair of our National Advisory Board for a further three years
- Early help, care and support and transition for disabled children: Ceredigion County Council
- Early help, care and support and transition for disabled children: Rhondda Cynon Taf County Borough Council
- Early help, care and support and transition for disabled children: Torfaen County Borough Council
- Early help, care and support, and transition for disabled children: Conwy County Borough Council
- Easter 2022 opening hours
- Easter 2023 opening hours
- Easter 2024 opening hours
- Easter opening hours
- Enhanced monitoring arrangements at Powys County Council social services ‘no longer required’
- Ensure your service remains compliant – last chance to submit your SASS
- Equality, Diversity and Inclusion: A Statement of Strategic Intent
- Exploring new ways of working for promoting improvement - pilot
- Exploring new ways of working for promoting improvement
- Getting prepared for the 2020 Annual Return
- High levels of scarlet fever circulating in childcare population
- Improvements found with further action needed to improve Bridgend County Borough Council Children’s services
- Improvements found with further action needed to improve Wrexham County Borough Council adult and children’s services
- Independent review of childminding welcomed
- Inspection of Older Adults Services: Bridgend County Borough Council
- Inspection of Older Adults Services: Merthyr Tydfil County Borough Council
- Inspection report for Flintshire County Council’s adults and children’s services published
- Inspection report for child protection in Wales published
- Isle of Anglesey County Council’s adults and children’s services evaluation report has been published
- It’s National Safeguarding Week (14-18 November 2022)
- It’s National Safeguarding Week (16-20 November)
- Joint Care Inspectorate Wales (CIW) and Estyn inspections of non-maintained settings: resuming joint inspections
- Joint review of child protection arrangements in Wales - interim findings published
- Joint review: How are children’s services, healthcare and education supporting the mental health needs of children and young people in Wales?
- Joint statement between CIW and Estyn in relation to non-maintained childcare settings
- Joint statement between CIW and Estyn in relation to non-maintained childcare settings
- Joint statement with HIW: Personalised advance care planning in Wales
- Joint statement with HIW: The importance of speaking up
- Legislative changes for adult care home and domiciliary support social care providers in response to COVID-19
- Legislative changes for social care provisions in response to COVID-19
- Liberty Protection Safeguards (LPS) – Draft monitoring and reporting strategy
- Make a difference to the lives of people receiving care in Wales
- Monmouthshire County Council adult services evaluation report has been published
- National review of care planning for children and young people report published
- National review of the use of Deprivation of Liberty Safeguards (DoLS) published
- Newsletter
- Non-maintained settings: Joint CIW and Estyn inspections
- Not long until National Safeguarding Week (13-17 November 2023)
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holidays
- Office hours during public holidays
- Office hours over Jubilee weekend
- Our joint inspections of Child Protection Arrangements (JICPA) will resume this year
- Our local authority inspection programme for 2020-21
- Our new approach to promoting improvement in childcare and play settings
- Our phone lines will be closed on 21 February due to staff training
- Our phone lines will be closed on 21 September due to staff training
- Our phone lines will be closed on 27 September due to staff training
- Our phone lines will be closed on 27 and 28 April due to staff training
- Our phone lines will be closed on 28 March due to staff training
- Our phone lines will be closed on 6 December due to staff training
- Our phone lines will be closed on 8 December due to staff training
- Our review of Cafcass Cymru has been published
- Performance Evaluation Inspection (PEI) report for children’s services in Monmouthshire published
- Planned website maintenance to CIW Online from Friday 2 October to Sunday 4 October
- Problems with our phone line
- Problems with our phone line
- Problems with our phone line
- Providers for adult and children’s services may be contacted by independent evaluators Practice Solution Ltd as part of our ratings pilot
- Providers of adult and children’s services can start submitting their Annual Return
- Providers of adult and children’s services can start submitting their Annual Returns
- Providers of adult and children’s services can submit their annual returns from 1 August 2022
- Providers of adult and children’s services have four weeks left to submit their Annual Return
- Providers of adult and children’s services have six weeks left to submit their Annual Returns
- Providers of adult and children’s services have two weeks left to submit their Annual Return
- Providers of adult and children’s services have two weeks left to submit their Annual Returns
- Public holiday office closure
- Published ratings to resume for childcare and play inspections from Monday 4 April 2022
- Rapid review into child protection arrangements
- Ratings to resume for Childcare and Play inspections from November
- Registration for special school residential services will open next week
- Registration guidance now available for special school residential services
- Registrations for childcare and play providers can now be submitted to us via CIW Online!
- Safeguarding children who go missing from home or care
- Self Assessment of Service Statement will go live on 31 January
- Seven new members welcomed to National Advisory Board
- Summer activity providers may need to register with us
- Summer activity providers may need to register with us
- Tell us your views about our joint inspection programme with Estyn
- Temporary suspension of published ratings
- The SASS is now open! Here are some handy tips to help you
- The Self-Assessment of Service Statement (SASS) 2021 is now live
- The Self-Assessment of Service Statement (SASS) 2023 is now live
- The Self-Assessment of Service Statement (SASS) is being kept open until 11 August 2021
- The Self-Assessment of Service Statement (SASS) update
- The Self-Assessment of Service Statement (SASS) will be going live on 31 January 2023
- The Self-Assessment of Service Statement (SASS) will be going live on 7 July 2021
- The adults and children’s services data tool is now available
- The results of our childcare and play improvement meeting pilot are in…
- Timescale for announcement of inspection for domiciliary care support services
- Today we launch our new CIW Data Tool
- Today, Healthcare Inspectorate Wales (HIW) has published a report setting out the findings of a review of patient flow in Wales through the stroke pathway
- Upcoming changes to our approach to improvement and enforcement for regulated services
- Update on annual returns requirement and inspection ratings
- Update on our local authority assurance check programme for 2020-21
- Update on the Annual Returns Requirement
- Updated digital registration certificates are being issued to all childcare and play providers
- Vale of Glamorgan County Council’s children and young people’s services and adult services evaluation report has been published
- Views of carers and people who use services needed to evaluate legislation
- We are celebrating 20 years. Help us celebrate!
- We are changing how we request information from providers via CIW Online
- We are experiencing problems with our computer system which is affecting our phone line
- We are here to support you through these unprecedented times
- We are no longer accepting information by post
- We are now processing Disclosure and Barring Service (DBS) Identity Verification (IDV) checks through the Post Office
- We are piloting a new way of requesting information via CIW Online
- We are postponing the Self Assessment of Service Statement (SASS) until 2023
- We are recruiting alongside Healthcare Inspectorate Wales (HIW)
- We are updating our telephony system on 15 June
- We have improved our process for raising a concern
- We have published a joint rapid review of child protection arrangements in Wales
- We have published a letter summarising the findings of our local authority improvement check on Powys County Council Social Services
- We have published a summary of feedback from the registered social care sector about their experience of COVID-19
- We have published data on notifications of deaths of people involving COVID-19 received from individual care homes
- We have published draft ratings guidance for care homes and domiciliary support services
- We have published our 2020-23 Engagement Plan
- We have published our 2021-22 National joint review with Healthcare Inspectorate Wales (HIW) on the use of Deprivation of Liberty Safeguards (DoLS)
- We have published our Chief Inspector’s Annual report 2020-2021
- We have published our Chief Inspector’s annual report 2019-20
- We have published our Chief Inspector’s annual report 2021-22
- We have published our Chief Inspector’s annual report 2022-23
- We have published our Joint Inspectorate Review of Child Protection Arrangements (JICPA) in Neath Port Talbot
- We have published our Joint Inspectorate Review of Child Protection Arrangements (JICPA) in Newport
- We have published our National Overview Report of Assurance Checks
- We have published our joint review of child protection arrangements (JICPA) in Bridgend
- We have published our joint review of child protection arrangements (JICPA) in Denbighshire
- We have published our joint review of child protection arrangements (JICPA) in Powys
- We have published our new childcare and play self-reporting data tool
- We have published our updated Code of Practice for our local authority inspection activity
- We have published our updated Securing Improvement and Enforcement Policy
- We have published the findings of our performance evaluation inspection in Pembrokeshire County Council adults and children’s services
- We have published ‘Let me flourish’, our national review of early help, care and support and transition for disabled children in Wales
- We have today published a letter summarising the findings of our November 2021 monitoring activity undertaken in Denbighshire County Council children’s services
- We have today published a letter summarising the findings of our November 2021 monitoring activity undertaken in Vale of Glamorgan Council Children and Young People Services (CYPS)
- We have today published a letter summarising the findings of our November 2021 monitoring activity undertaken in Wrexham social services for children
- We have today published a letter summarising the findings of our monitoring activity undertaken in Wrexham social services for children from 26 April 2021 to 29 April 2021
- We have today published our inspection report of Wrexham County Borough Council social services
- We have today published our performance evaluation of Powys County Council social services
- We have today published our risk-based inspection report of Cardiff Council social services
- We have today published two companion national review reports
- We welcome your ideas on how care homes can safely enable families to visit
- We welcome your views about Cafcass Cymru
- We welcome your views about adult social services in Gwynedd Council
- We welcome your views about adult social services in Monmouthshire County Council
- We welcome your views about adult social services in Pembrokeshire County Council
- We welcome your views about child protection arrangements in Bridgend
- We welcome your views about child protection arrangements in Cardiff
- We welcome your views about child protection arrangements in Powys
- We welcome your views about local authority social services in Cardiff Council
- We welcome your views about local authority social services in Merthyr Tydfil County Borough Council
- We welcome your views about local authority social services in Pembrokeshire County Council
- We welcome your views about local authority social services in Powys County Council
- We welcome your views about local authority social services in Wrexham County Borough Council
- We welcome your views about our inspection reports
- We welcome your views about our joint inspection programme with Estyn
- We welcome your views about social services in Ceredigion County Council
- We welcome your views about social services in Flintshire County Council
- We welcome your views about social services in Isle of Anglesey County Council
- We welcome your views about social services in Monmouthshire County Council
- We welcome your views about social services in Vale of Glamorgan Council
- We welcome your views about social services in Wrexham County Borough Council
- We welcome your views about social services in Wrexham County Borough Council
- We welcome your views about the community learning disability team in Rhondda Cynon Taf
- We welcome your views about the community team in Blaenau Gwent
- We will no longer send mass communications to Registered Managers
- We will soon display some service email addresses and phone numbers on our website directory
- We will start registering special school residential services from 2024
- Welsh Government are seeking support from the childcare and play sector in their vision of becoming an anti-racist nation by 2030
- Welsh Government events on the Childcare Offer for Wales national digital service
- Welsh Government extends pilot phase for introduction of ratings
- We’re supporting Carers Week (6-12 June)
- Wrexham County Borough Council’s adults and children’s services evaluation report has been published
- You said, we did – changes to our feedback surveys
- ‘Silent’ ratings for care home services and domiciliary support services
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Events and engagement
- 16 and 25 April 2024 – virtual provider events
- 12, 14 and 22 March 2024 – virtual provider events
- 19 October 2023 – Online provider event
- 14, 18 & 20 September 2023 - face to face events
- 20, 24 and 26 July 2023 - Ratings – information events for managers
- 26 November and 3 December 2024 – quality conferences
- 3 and 11 July 2024 – Online ratings events for care home and domiciliary support services
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Our reports
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Local authority inspection and review reports
- Joint Inspectorate Review of Child Protection Arrangements (JICPA): Cardiff 2024
- Local authority improvement check letter: Isle of Anglesey County Council adult services
- Performance Evaluation Inspection (PEI) report: Monmouthshire County Council children’s services
- Performance Evaluation Inspection (PEI) report: Swansea Council adult services
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