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  • 2 February 2024
  • News

Providers for adult and children’s services may be contacted by independent evaluators Practice Solution Ltd as part of our ratings pilot

We have been undertaking a pilot to carry out inspections at care homes and domiciliary support services using ratings as part of the inspection.

To assess and improve our methodology for this pilot, we have appointed an independent company to evaluate the pilot and our approach. This work will be undertaken between early January and the end of June. 

If you provide a care home or domiciliary support services in Wales and have permitted us to share your contact details with external partners our evaluators may contact you or your organisation shortly to arrange to speak to you.

Any information you supply supporting this evaluation will be kept completely confidential.

Our privacy policy surrounding how we handle data can be found on our website.

If you would like further information, please email

Further updates will be provided as the evaluation progresses.