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In support of carers – carers engagement overview report

Our findings and recommendations from speaking to 400 carers across Wales.

Following last year’s Carers Assembly held at the National Assembly for Wales, we wanted to understand more about the experience of carers across Wales.

Most local authorities have carers’ strategies in place, but some of these have not been updated to reflect changes under the Social Services and Well-being (Wales) Act 2014.

There are examples of positive and innovative practice across Wales which would benefit from spreading more widely.

Next steps

In the drive to transform services in line with the Act, support for carers has slipped down the agenda, and local authorities, with their partners, need to ensure that carers right to assessment and support is well understood and enacted by frontline staff.

We will continue to engage with carers as a core part of our inspection and performance review programme with local authorities, as well as liaising with Carers Wales.

Reference to ‘Care and Social Services Inspectorate Wales’ (CSSIW) in the documents on this page should be read as ‘Care Inspectorate Wales'. 

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