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  • 24 September 2019
  • News

CIW Online unavailable from 26-29 September

It will be available again from 9am on 30 September.

Due to an essential upgrade, CIW Online will be unavailable between 12 noon on 26 September, until 9am on 30 September.

During this time, providers will be unable to submit notifications using CIW Online. Please wait until 9am on 30 September to submit notifications to us online, unless it is urgent.

If there is an incident you need to tell us about urgently, please contact us on 0300 7900 126 or email

Please note that if you currently have an application in draft on CIW Online, you must submit this by 5pm on 23 September otherwise your application will be lost. Childcare and play providers should continue to submit notifications to us in the usual way.